Payment
Straightforward payment terms, confirmed before your function.
- Full payment is due two (2) working days prior to your function date.
- Payment by credit card only.
- A weekend surcharge applies to functions held on Saturdays and Sundays.
The day ahead.
We understand that organising a memorial gathering involves many moving parts at an already challenging time. Our team is here to guide you through every step - making the process as straightforward and stress-free as possible.
Book Online Now
Booking with Solace is a simple, centralised process. You'll have a single point of contact from your first enquiry through to the day itself - no outside coordination required.
Whether you prefer to speak with us by phone, reach out by email, or enquire through the website, our team will take the time to understand what you need and walk you through your options at your pace.
How to Book.
A simple and centralised
enquiry
process
Step
01
Enquiry Submitted
Reach out by phone, email, or via the website once your service time is confirmed.
Step
02
Options Provided
We'll send you our catering brochure and booking form, outlining all menu options and packages suited to your gathering.
Step
03
Package Confirmed
Let us know your preferred package and estimated guest numbers. We'll take care of the rest.
Step
04
Hospitality Delivered
Our team arrives, sets up, and delivers the catering on the day - food, beverages, and full pack-down included.
The Details
Everything to know, plainly stated.
Venue & Duration
Exclusive venue hire is for 1.5 hours and includes everything needed for a warm, considered gathering.
- Grazing-style food presentation.
- Dining tables, chairs and quality tableware.
- Venue extensions available subject to availability — contact our Events Team for details.
Cancellation Policy
We understand that plans can change. Here's how cancellations are handled.
- Cancellations made within four (4) working days of the scheduled function will incur the full function charge.
- For any changes, please contact our Events Team as soon as possible so we can support you.
Ready to Begin
Step by step.
Our team will take care of every detail so your family can focus on what matters most. Call us, send a short email, or tell us a little about your gathering and we'll be in touch.